1. We require cancellation via phone or email; we do not accept text message.
2. Late cancellation of less than 24 hours will incur the full session fee; discretion may be applied. (except Sundays and Intensives see below)
3. First or initial sessions; cancellation must be prior to midday the day prior to the appt to receive a full refund. (except Sundays and Intensives see below)
4. Failure to attend will result in a full fee charge.
5. NOTE; for bookings on Sunday and Intensive sessions when cancellation is required 2 full days before the appointment day