Frequently Asked Questions - Humaneed
1. My partner doesn't want to come to counselling, how do I get him/her to come with me?
2. My relationship is the absolute pits, can it be saved?
3. What times can we make an appointment to see a counsellor?
4. How long does a counselling appointment go for?
5. How many sessions will it take to solve our problems?
6. What if during the couples counselling one of us realizes that she/he has some personal problems that they want to or need to do some additional work on?
7. Do I need a referral from my doctor to see a counsellor?
8. How long will it take before I/we can see a counsellor?
9. What happens if I need to change my appointment time or cancel?
10. How do I make an appointment?
>Q1. My partner doesn't want to come to counselling, how do I get
him/her to come with me to counselling?
A. This would have to be one of the most common questions asked of us. This situation often occurs because people are worn out by the problems they face and see little hope of anyone being able to help them. If your partner refuses to attend counselling, it is important that you start easing your pain and stress.
One positive step is for you to attend counselling. By doing so, you will be demonstrating to your partner that the relationship is important and that you are taking the issues seriously.
You will gain strategies and skills towards resolving the issues and most importantly you will have support. As changes occur within the relationship, your partner may begin to see the positives within the relationship and then decide to join you in couples counselling.
(Back to top)
> Q2. My relationship is the absolute pits, can it be saved?
A. Yes, without-a-doubt many relationships that frequently appear to be totally lost are brought-back-to-life through counselling. To a large extent this is dependent on the effort that both you and your partner put in to achieving this.
(Back to top)
> Q3. What times can we make an appointment to see a counsellor?
A. We endeavour to provide the best service for you which means that we offer a range of times on weekdays.... normal office hours as well as after hours. Saturdays appointments are available at most locations and occasionally Sunday.
(Back to top)
>Q4. How long does a counselling appointment go for?
A. To get good results you need to put the right amount of time in. While many other counselling organisations provide one hour appointments, we find that 1.5 hours is the best amount of time for couples to achieve good results.
This allows for you both to have adequate time where you are not rushed in getting your thoughts and feelings expressed.
When one person attends counselling we find that one hour meets a person's therapeutic needs.
(Back to top)
> Q5. How many sessions will it take to solve our problems?
A. Often positive changes are noticeable after one or two sessions. On average people begin to achieve sustainable positive change after 6-10 sessions. This variation occurs for several reasons, firstly the nature of peoples problems; secondly the amount of time the problems have existed; and thirdly the effort and willingness people are prepared to apply to resolving the problems.
(Back to top)
>Q6. What if during the couples counselling one of us realises that
she/he has some personal problems that they want to
or need to do some additional work on?
A. This is not an uncommon occurrence for one person to gain insight and understanding of themselves through their experience of participating in couples counselling. Through counselling, you will gain an understanding of how some occurrences and situations in your life history and experiences have had a negative influence on you and your relationships.
You will want to address these issues so that you can take control over your life instead of the issues running your life.
(Back to top)
>Q7. Do I need a referral from my doctor to see a counsellor?
A. No referral is necessary. Some referrals for counselling may be given by your medical practitioner, lawyer, educators, courts, employment assistant programs, health care professionals or other counsellors.
You may be eligible to claim for a partial rebate from Medicare if have a GP referral for the Better Access Mental Heath Plan. All Humaneed Marriage and Relationship counsellors have Medicare Providers numbers.
(Back to top)
>Q8. How long will it take before I/we can see a counsellor?
A. During your first phone call we can make an appointment for you to see a counsellor within 24 hours if required. Alternatively we can schedule a time that best suits you.
(Back to top)
> Q9. What happens if I need to change my appointment time or
cancel?
A. Should you need to change or cancel your appointment, we ask that you inform us or your counsellor as soon as possible.
Session fees may be charged to you if the session is not cancelled by midday one day prior to the day of the appointment or at least 24 hours prior (which ever is the greater), except for bookings on Sunday and Intensive sessions when cancellation is required 2 days before the appointment day.
(Back to top)
>Q10. How do I join make an appointment?
A. Simply phone us on 1300-486 263 (1300 humaneed) or email to Contact Us
We can answer any questions you may have and look at finding the best counsellor for your needs. You can discuss the information with your partner after the call or book an appointment there and then.
(Back to top)
|
